What are the new categories of workers (as opposed to the old categories of blue-collar and white-collar workers)? What do workers in the new categories do?
Routine Production Workers-data entry, payroll etc. Do reasonably menial tasks, often involving computers but used for data entry more so than data analysis.
In Person Service Workers-For example janitors, waiters, etc, something that involves face to face interaction.
Symbolic Analysts- The managerial class, counsultants, managers etc. emphasis on analysis, use computers to that end.
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